Career

Pengurusan Klien Anda

Pengurusan Klien Anda

Master the skill of effective client management with expertise and care while tackling challenges with confidence

Kursus bernilai USD 99

Apa yang akan anda pelajari?

  • Master key client management principles to build trust and drive successful project outcomes through effective, professional relationships.
  • Create a personalized client management strategy, blending communication, conflict resolution, and relationship skills for diverse client interactions.
  • Gain and apply real-world client management techniques, from first meetings to project completion, to provide exceptional service and achieve goals.

Kenapa pilih kursus ini?

Kuasai Strategi Bina Reputasi

Kukuhkan reputasi anda dengan klien

Rancang Kerjaya Digital Anda
Seiringkan semangat dan kemahiran anda dalam mencapai pekerjaan idaman
Jadi Pendamai dan Perungkai Konflik

Minimumkan konflik antara pelanggan dan dapatkan kerjasama terbaik daripada mereka

Bina Hubungan Jangka Panjang

Pelajari cara mengekalkan hubungan dengan klien yang sihat dan progresif

Pengajar

Pua Chee Ling
Pengasas Bersama, Kisah Minda

Chee Ling adalah pengasas bersama Mind Story, sebuah pusat latihan untuk kanak-kanak berkeperluan khas. Dia bertanggungjawab untuk pertumbuhan, strategi dan arah pusat, dan dia bekerja dengan pasukannya dalam menyokong pelanggan mereka - kanak-kanak dan ibu bapa kanak-kanak berkeperluan khas. Pusat ini berfungsi dengan pelanggan berumur 2+ hingga dewasa muda, memenuhi keperluan individu mereka dari kemahiran pekerjaan, fizikal, membaca, akademik, psikologi, dan sosial dan komunikasi.

Pilih slot waktu pejabat anda

Dalam sesi waktu pejabat ini, anda akan menerima sokongan untuk membuat resume yang menonjol, membuat temu duga kerja, merundingkan gaji yang adil, menavigasi proses carian kerja, dan banyak lagi! Jangan lepaskan peluang untuk mengoptimumkan pengalaman pembelajaran anda.

DIFASILITASI OLEH:

Pua Chee Ling
Pengasas Bersama, Kisah Minda

Dunia Sebenar
Aplikasi

Menentukan Kelayakan Klien

<span>Anda penat dan bingung kerana banyak masa dan sumber terbuang untuk menyantuni klien yang tidak acuh? Templat ini adalah solusi sesuai untuk anda! Panduan ringkas ini membantu anda menentukan sama ada bakal klien sesuai untuk anda atau tidak, sekali gus menjimatkan masa dan sumber anda. Gunakan templat ini untuk nilai tawaran jual-beli (</span><em>sale leads</em><span>) dan bina hubungan jangka panjang yang baik dengan klien. Cubalah sekarang dan perkasakan bisnes anda! </span>

Assessing Inquiries with Precision

As your brand gains traction, strategically assess potential clients and their inquiries before investing time and effort. Follow our step-by-step guide, create a Client Qualification Table, and score clients using our insightful scorecards. Uncover the most promising opportunities while safeguarding your resources.

Evaluating Your Project Documentation Flow

Take a moment to reflect on your current practices using our insightful table. Assign scores based on your responses, and unlock your Project Documentation Readiness Score. Discover areas of strength and opportunities for improvement in managing your projects.
"Sekarang, saya tahu pentingnya penyediaan dan pengetahuan untuk menjadi freelancer dan juga bagaimana untuk menjaga kesihatan mental kita semasa bekerja."
Mawar Yudiana Mohamad
27 tahun
"Sekarang, saya tahu pentingnya penyediaan dan pengetahuan untuk menjadi freelancer dan juga bagaimana untuk menjaga kesihatan mental kita semasa bekerja."
Mawar Yudiana Mohamad
27 tahun
"Sekarang, saya tahu pentingnya penyediaan dan pengetahuan untuk menjadi freelancer dan juga bagaimana untuk menjaga kesihatan mental kita semasa bekerja."
Mawar Yudiana Mohamad
27 tahun

Kisah kejayaan

Dalam bahagian kisah kejayaan ini, kami telah mengumpulkan koleksi contoh kehidupan sebenar tentang bagaimana pelajar kami mengatasi cabaran dan mencapai hasil yang luar biasa setelah menyelesaikan program ini. Kami berharap kisah-kisah ini akan memberi inspirasi dan motivasi kepada anda semasa anda mempertimbangkan bagaimana program Masa Depan Kerja dapat membantu anda mencapai matlamat anda sendiri.
Baca semua cerita
Tiada item dijumpai.

Bersedia untuk memulakan pembelajaran?

Kami telah mengumpulkan soalan-soalan untuk membantu anda dengan pemilihan kursus atau laluan yang anda minati
Ambil kuiz kami
Career

Excel in Managing Your First Client with Finesse

Master the skill of effective client management with expertise and care while tackling challenges with confidence

Level: Beginner
Prerequisite: None
7
Modul

Looking to

  • Master the essentials of client management and communication
  • Develop strategies for building strong, lasting client relationships
  • Learn effective techniques for managing client expectations
  • Gain insights into handling client conflicts and challenges
  • Understand the importance of contracts and copyrights in client work
  • Apply real-world scenarios for practical client management experience

This course is designed to do exactly that! To empower individuals across various spectrums of their professional journey. If you're ready to define, refine, and take control of how the world sees you, this is your masterclass.
I want this!

Looking to

  • Master the essentials of client management and communication
  • Develop strategies for building strong, lasting client relationships
  • Learn effective techniques for managing client expectations
  • Gain insights into handling client conflicts and challenges
  • Understand the importance of contracts and copyrights in client work
  • Apply real-world scenarios for practical client management experience

This course is designed to do exactly that! To empower individuals across various spectrums of their professional journey. If you're ready to define, refine, and take control of how the world sees you, this is your masterclass.
I want this!

Ready to level up?

Introducing

Pengurusan Klien Anda

Managing Your First Client is an in-depth journey into effective client relations. It equips you with strategies for successful client interactions. It's a step-by-step guide blending practical skills and strategic insights, preparing you for lasting success.

Modul

This course is structured into comprehensive modules, each strategically curated to provide you with the skills and knowledge necessary for you to understand what you have and make them your biggest weapons:

24
Lessons
13
Video(s)
3
Articles
5
Kuiz
3
Template(s)
Module
Pengenalan Kursus

Begin your client management journey with Pua Chee Ling. This module introduces you to the course and covers the basics.

2
lesson(s)
Module
Menguruskan Klien Pertama Anda

Gain insights into client management essentials like business practices and project documentation. This module provides real-world applications and tips for effective client communication and reporting.

6
lesson(s)
Module
Membina Hubungan Dengan Klien

Learn how to foster and maintain client relationships in both traditional and virtual environments. This module focuses on building strong, productive client connections.

3
lesson(s)
Module
Penguruan Konflik

Understand the process of distinguishing and qualifying different types of clients and managing conflicts. This module offers strategies for handling a range of client situations with finesse.

7
lesson(s)
Module
Tip Perundangan untuk Pekerja Gig

Grasp the importance of protecting your interests in client relationships. This module educates you on contracts, copyright laws, and other legal aspects crucial for freelancers.

4
lesson(s)
Module
Mendapat Peluang Kerja

Discover effective methods to close a project successfully. Covering essential tasks and considerations, this module guides you through concluding projects positively with clients.

3
lesson(s)
Module
Penutup

Review and integrate key concepts from the course to prepare for real-world application. This concluding module ensures you're equipped to confidently manage your first client.

1
lesson(s)

Real World
Applications

Explain or remove this description but keep it generic so it fits all courses

Menentukan Kelayakan Klien

<span>Anda penat dan bingung kerana banyak masa dan sumber terbuang untuk menyantuni klien yang tidak acuh? Templat ini adalah solusi sesuai untuk anda! Panduan ringkas ini membantu anda menentukan sama ada bakal klien sesuai untuk anda atau tidak, sekali gus menjimatkan masa dan sumber anda. Gunakan templat ini untuk nilai tawaran jual-beli (</span><em>sale leads</em><span>) dan bina hubungan jangka panjang yang baik dengan klien. Cubalah sekarang dan perkasakan bisnes anda! </span>

Assessing Inquiries with Precision

As your brand gains traction, strategically assess potential clients and their inquiries before investing time and effort. Follow our step-by-step guide, create a Client Qualification Table, and score clients using our insightful scorecards. Uncover the most promising opportunities while safeguarding your resources.

Evaluating Your Project Documentation Flow

Take a moment to reflect on your current practices using our insightful table. Assign scores based on your responses, and unlock your Project Documentation Readiness Score. Discover areas of strength and opportunities for improvement in managing your projects.

After completing this course you will:

I want this!
  • Master key client management principles to build trust and drive successful project outcomes through effective, professional relationships.
  • Create a personalized client management strategy, blending communication, conflict resolution, and relationship skills for diverse client interactions.
  • Gain and apply real-world client management techniques, from first meetings to project completion, to provide exceptional service and achieve goals.
I want this!

Go Beyond the Curriculum

Akan datang

Introducing our Office Hour sessions - an exclusive add-on tailored to offer you direct access to experts.


Dive deeper into the course material, grab this opportunity to discuss, clarify, and deepen your knowledge beyond what's covered in the main course.
What to expect in the Personal Branding Office Hour session:
  • Building and maintaining client relationships
  • Effective communication and project management strategies
  • Handling feedback and revisions from clients
  • Negotiating contracts and setting expectations

Are you unsure of how your skills compare to others or how much should you charge your clients?
Belajar lagi

Meet our trainer

Pua Chee Ling

Pengasas Bersama, Kisah Minda

I am Chee Ling, co-founder of Mind Story, a leading training facility exclusively designed for children with special needs. In my role as a visionary leader, I'm dedicated to shaping the center's strategic growth ensuring it remains a pioneer in specialized care. Our dedicated team, provides unwavering support to both children and their parents. At Mind Story, we offer personalized care to every child. Our holistic approach addresses a wide spectrum of needs, encompassing areas such as occupational, physical, reading, academic, psychological, and crucial social communication skills.

Not convinced yet?
Here’s what others have to say!

5.0
Trustpilot

Great experience of online-method of career coaching. Mereka has given me a great experience by connecting me to multi-disciplinaries and improving my digital skills. I am able to channel my skills to new platforms of Augmented Reality software that benefitted me in future. Most importantly, the Personal Branding course aid me so much in building my career path with a precise and structured method of learning! 5/5

Ahmad Luqman Hadi Bin Nor Zafri
31 yrs old

5.0
Trustpilot

Before FOW, I was an underemployed staff working as personal health advisor. And after the programme, I experience 8% increment from my current salary where I learn how and the importance of  personal branding.

Ahmad Luqman Hadi Bin Nor Zafri
31 yrs old

5.0

Suzanne was very concise and clear in her explaination and I understand when she correlates one point to another and when she relate with real life experiences. This workshop is very beneficial for me as it is something that I needed help in and never knew until I joined today's class. Thank you once again! :)

Ahmad Luqman Hadi Bin Nor Zafri
31 yrs old

We're behind you 100%!

Try our course risk-free for 7 days, and if for any reason you don't feel it's right for you, just let us know. We believe in the quality and practical application of our course content, but we understand that it may not fit everyone's needs perfectly.
Try this course!

SOALAN LAZIM

Your Questions, Answered

Our comprehensive FAQs are designed to ensure that every inquiry is addressed. However, if you require further assistance, don't hesitate to contact us.
Do you provide a catering service?
Do we need to bring in our own manpower to set up the space?
Do you guys offer Zoom tech services?
Do you do workshops outside of your event space?
What happens if we have outside catering? Is there a surcharge?
Do you charge each space differently for weekends and weekdays? Are there additional surcharges?
Are utilities included when we rent the space? Are there surcharges for wifi, electricity, and air conditioning?
If we use your equipment and materials, are there any additional charges?
Who do we contact when it comes to renting and planning for an event?
Are there any preset seating arrangements for each space?
What equipment do you provide to each space?

Aiming to Excel in Client Management?

Learn how to build strong relationships with Clients today!
Penjenamaan Diri
Lifetime Access from any Computer, Tablet or Mobile
Pengurusan Klien Anda
Lifetime Access from any Computer, Tablet or Mobile
Save 10%
Was: USD 110
Save 100%
Worth: USD 99

Or opt for the Pathways and save

Digital Entrepreneur Pathway

Enroll risk-free into The Freelancer’s Bundle! Get all the courses that will help take your skills to new heights. We think you’re going to love them.

Bundle and save